See our guide on Hissing and Fading. The result is a higher level of interference and a deterioration in both the sound and coverage. Use our transmitter tool to check you are tuned to the best frequency for your area, as you can often pick up more than one signal. The problem could be due to a number of reasons, the station may have stopped broadcasting or have moved multiplexes rather than a radio fault. If you’ve checked all your accessibility settings on the Roku (by pushing the star button while in Disney+ watching a movie/show) and you’re still getting audio descriptions, you’ll have to change the audio settings on the Roku itself. On some Samsung TV models, you can enable or disable Audio Description simply by holding the Menu button for a few seconds. However the. The only solution is to wait for the weather to change, you should not re-tune during this time. Poor DAB reception can also be caused by equipment used in the vehicle. It is worth first checking to see whether the problem is with your own equipment, or the local transmitter. This can be due to various things including poor earth connectors, faulty or corroded HT leads and uncompressed spark plugs. Otherwise, all the unwanted signals will also be boosted, which can cause pictures to break up. Some amplifiers are a mix of the above. Damaged cables can cause reception problems and can allow water into your installation. is a recognised trade body which can put you in touch with one of its members in your area. Distorted sound can also occur if your radio is off-tune. They come in a variety of powers; in most cases a small reduction is all that is needed. Further information on tuning your DAB radio can be found by visiting the, It is important to check the cables and the aerial for damage and that they are operating correctly. A qualified aerial installer with local knowledge will be able to advise further. Depending on the transmitter you are using, your aerial elements will need to be mounted flat (horizontal) or on its side (vertical). Check you car manual for yours. An electric motor is used in many appliances such as electric lawnmowers, washing machines, drills and hairdryers etc. If you have an external or loft aerial check they are functioning correctly. Try this: Home > Settings > Channel Setup > Digital Setup > Audio Set-up and set Audio Type (Audio Description) to "Normal" Cheers . The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. Select Video Descriptions again to turn it off. The regulator, Ofcom, deals with Pirate Radio and you can report it using the Pirate Radio form on the Ofcom website. Moreover, the audio description also works while using apps like Amazon Prime Video, Netflix, Disney+, Apple TV, web browser, etc. Use the, These are not recommended unless absolutely required as they can introduce unexpected reception problems. It is important to check the cables and the aerial for damage and that they are operating correctly. This can commonly be caused by high pressure when, during fine weather, radio signals can travel much further than normal. Some can also combine television and FM radio signals. To turn off the Audio description for blind people via your SAMSUNG UE40J5100 LED TV, simply take the remote control of your TV, press the “Menu” button. All movies play fine except one. It's also useful if you don't have the original TV remote. In most circumstances the supplied telescopic aerial should be perfectly adequate, and as a rule of thumb DAB aerials tend to work best when vertical and extended at least 35 cm. The CAI (Confederation of Aerial Industries) is a recognised trade body which can put you in touch with one of its members in your area. If you have an external or loft aerial check they are functioning correctly. Press OK/Select. If you don't see audio controls when viewing video from a website, check the documentation, or contact the website owner or app developer for more information. Use our. Select the Dialog button () in the upper right corner. Select “Subtitles”. Try switching your radio on and off. The best place to put a DAB aerial is on the roof of the car and as far from the engine as possible, to avoid any interference. Ensure your selected audio option does not contain Audio Description. more information, please visit our page on, This may be due to two reasons. Audio Description is an optional narration that describes what is happening on-screen, including physical actions, facial expressions, costumes, settings and scene changes. 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. We are currently watching Hells … All these need a power supply to work. Its technical name is multipath distortion. For example all the cables between your television equipment and aerial are connected securely and none is damaged. We use the RDS to ‘tell’ your radio if there is a better or stronger frequency for the radio service you are listening to, as you travel around. It doesn't happen during commercials. You may get good, clear reception during the day, but after sunset the signal may fade or become distorted. We have no control over it. Stereo reception needs a stronger signal than mono. See our, We cannot recommend individual installers. This is similar to Radio 4 LW on DAB, which can be found next to Radio 4 on the list of stations. The aerial and cables need to be well maintained and you need a radio with the option to connect an external aerial. Secondly, If you are in a good coverage area, and are still receiving poor DAB reception please try our Problem Assistant for further advice. Water can get into external cables and can cause reception problems. Turn off Descriptive Audio. Check whether there are any known works or warnings that might be causing the problem. We live in Ocala, Florida. Audio description is also available on BBC iPlayer. External aerials are also available for DAB  and will significantly improve reception. Radio 4 LW normally broadcasts Yesterday in Parliament, The Daily Service and the Shipping Forecast each day. The same is true for Radio 4 LW on DAB. Select Settings from your device's home screen. Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. If you are still having problems, it is possible an unwanted signal is the cause. Thus, if your LG TV is reading or describing the menu out loud, it means you have activated audio guidance accidentally or unintentionally. The signal should return once you move away from these features. Learn how to turn video description on or off for Xfinity X1. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. With all of these potential causes, it is worth keeping a log for at least two weeks to determine whether there are any patterns or trends to the interference. 4. The BBC's local and national radio services are carried on local commercial DAB Multiplexes. Please see our, To see whether there are any faults with the local transmitters use the, There are differences between a reception problem and one caused by electrical interference. You’ve just made it! If you have several appliances with electric motors you may need to turn them all off and try the above one at a time. To rule this out see our, Radio reception can drop out when on the move due to changes in topography. This is because the power used is lower, and is forced to work outside of its normal operating parameters, resulting in electrical impulse interference. This is normally the BBC Radio Leeds medium wave frequency. The first is a fault with the local FM transmitter. This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. If not, then check the radio and the aerial to confirm they are working correctly. 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