Three top U.S. health officials decided against resigning over the pro-Trump riot. What we’ve heard loud and clear is that our travelers still want to explore the world. We hope you are finding your own peace during these uncertain days as well. Grand Circle Corporation provides 85+ international small group adventures by land and sea for Americans 50 and older. ... Grand Circle Cruise Line & Grand Circle Travel Arm Yourself to Avoid These 4 Coronavirus Travel Scams THIS WEBSITE IS FOR THE PURPOSE OF SOLICITING TIMESHARE OWNERSHIP INTERESTS IN HILTON GRAND VACATION RESORTS LOCATED IN FLORIDA, NEVADA, HAWAII, ILLINOIS, NEW YORK, CALIFORNIA, SOUTH CAROLINA, UTAH, WASHINGTON DC, BARBADOS, MEXICO AND JAPAN. With the growing international concern regarding the coronavirus, I am concerned about Grand Circle Travel's hesitancy to cancel upcoming trips which include the area of Italy which is the center of the disease. * The temporary change fee waiver only applies to the land portion of all trips and does not apply to group bookings. Please, Nordic Coastal Voyage: Norway, Finland & the Arctic Circle, New! 85% of our travelers are making their adventures their own with optional trip extensions, air update preferences and more. As Chairman and Vice Chairman of Grand Circle for more than 30 years, we have weathered many storms. The company notified me of the cancellation and offered either a credit for rebooking or a full refund that would have included airfare. As a company, we’ve made many difficult decisions since the beginning of this crisis—including the decision to postpone all of our trips through the end of December 2020. Grand Circle has canceled all departures, optional trip extensions and stopovers in China, Hong Kong, South Korea and Mongolia in 2020 and 2021. As the situation can change from day-to-day, we will keep this page updated with our latest information. Staying home if in the past 14 days have you had close contact with a person confirmed to have COVID-19 or in the past 24 hours experienced any of the following symptoms: cough, fever, shortness of breath or difficulty breathing, fever (>100.4°F / 38°C) or felt feverish, chills, muscle pain, sore throat, or new Loss of taste or smell. Cancellation charges and refunds shall be calculated in accordance with the terms of this Passenger Agreement. This pandemic could cause some of them to be dusted off,” said Mr. Anolik. Read on for up-to-date travel info on global destinations, ways you can help stop the spread of COVID-19, and tools and resources for staying abreast of this ever-changing situation. We recommend upgrading your browser—simply click the button below and follow the instructions that will appear. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. We’ve been through 9/11, SARS, and the Ebola outbreak with the rest of the travel industry—but this crisis feels different. My trip to Egypt with Overseas Adventure Travel was scheduled to depart in late March. The Customer Number you have provided is not valid. A new study uses the world’s largest collection of coronavirus genomes to map the pandemic’s arrival in Britain. Both offer last-minute deals that are worth a look. In an emailed statement, an O.A.T. Grand Circle Corporation provides 85+ international small group adventures by land and sea for Americans 50 and older. A global business, owned and led by the Tollman family. ), Back to O. Their travel and lockdown restrictions pertaining to the coronavirus were lifted in June following weeks of zero new cases. Coronavirus Updates All Trips Suspended Through April 30, 2021 Land and cruise payments, and travel insurance if selected, will automatically be applied as a future travel credit. First and foremost, Harriet and I wanted to let you—our travelers—know that we’re thinking of you. Trips including the Oberammergau Passion Play and the Edinburgh Military Tattoo have also been suspended. We are postponing departures of ALL of our trips through the end of December 2020. Then our columnist intervened with the Boston-based tour operator Overseas Adventure Travel. Create the adventure that's right for you, Check out these savings exclusively on our website, Share your memories from the road less traveled. Great Value Vacations. Announcing 2022 departures of Grand Circle River Cruises and Vacations. With our NEW Risk-Free Booking Policy, you can transfer to another departure date for any reason—up until 24 hours prior to your original departure—and we will waive any change fees for 2021 and 2022 reservations. Kensington Tours. It’s not hard to surmise, just by reading your email, what happened at O.A.T. The Centers for Disease Control and Prevention is reporting 59 confirmed cases of the coronavirus in the United States. Read about how this O.A.T. If you have a booked trip during this suspension period, please rest assured that you have a Future Travel Credit automatically available to you for the ful… The Grand Princess cruise ship circles off the coast of California while coronavirus tests are carried out. Lion World Travel… And all of our trips featuring China and Hong Kong have been cancelled in 2020 and 2021. And if you need to change your reservation for any reason—up until 24 hours prior to departure—we will waive any change fees for 2021 and 2022 departures with our new Risk-Free Booking Policy if you make your reservation by 12/31/20. Should I buy an Allianz travel protection plan to cover me in case COVID-19 impacts my trip? COVID-19 is a known and rapidly-evolving global pandemic that is impacting travel worldwide, with continued spread and impacts expected. Grand Circle's three travel brands are Grand Circle Travel (est. We called Grand Circle Travel and were advised to file a claim in order to get a refund less a service fee. Other travelers looking for refunds may have a better chance if they’re dealing with companies headquartered within Hawaii, Washington state, Illinois or California. But that hasn’t caused us to lose sight of who we are as a company and how to best serve our travelers—who are, and always will be, our top priority. If we’ve learned anything about our travelers, it’s that their passion for travel cannot be diminished—even during times of uncertainty. Sarah Firshein is a Brooklyn-based travel writer. In accordance with travel restrictions imposed by government advisories worldwide, Trafalgar, Costsaver, Brendan Vacations, Insight Vacation and Luxury Gold have suspended all guided vacations across the globe for trips departing through June 30, 2020. Shortly after I booked the trip I had to cancel the trip due to family matters. Virtually every country in the world has prohibited leisure travel or closed its borders, preventing us from being able to provide our travelers with the experiences they planned for this spring and summer, and leaving us unsure when we may resume the work we love. We are in constant communication with our staff in our regional offices around the world, along with the U.S. State Department, and we are closely monitoring the Coronavirus situation. We’ve been challenged in … One university’s strategy for keeping coronavirus numbers down? And in a small ceremony in Grand Lake, Louisiana, on December 5 surrounded by close friends and family, Emily finally got to wear her lace-covered wedding dress and … An updated invoice with your future travel credit will be emailed after processing. Although we may not be able to get out there and travel the world just yet, it doesn’t mean we can’t imagine the wonderful experiences that are to come again. Of those 59, 42 are aboard the Diamond Princess cruise ship… Rudi Giuliani, 76, is the latest in a long string of people close to the White House, including Donald Trump himself, sickened in a pandemic that has killed more than 280 000 Americans. ... 2022 Trips. I told them that I had a medical condition and did not know when — or if — I would be able to travel, and asked whether they were just going to keep my $17,500 if I couldn’t travel by the end of 2021. “This isn’t how I would have envisioned my first year at Grand Teton National Park, by any stretch of the imagination,” Barnum said. It is unclear what will happen to the thousands of people on board. You have stood by us through every crisis we’ve faced. Insight Vacations. The Leader in Small Ship and River Cruising Worldwide. (Mr. Anolik has a detailed breakdown of other state-by-state travel laws on his firm’s website. This was NOT true. A: Our top priority is always the safety of our travelers. Karen Shelton, the owner of the travel agency My Path Unwinding near Charlotte, N.C., said about 60 percent of her business comes from cruise sales, so … Please try again, By signing up you agree to our Privacy Policy, “The relevant question is not simply what shall we do tomorrow, but rather what shall we do today to get ready for tomorrow.” And sign up for our Travel Dispatch newsletter: Each week you’ll receive tips on traveling smarter, stories on hot destinations and access to photos from all over the world. was no longer offering refunds. Roz. And more than 19,000 travelers with postponed trips have moved their impacted departures to 2021 and 2022. spokeswoman said the company is “working to improve our processes and to better address the needs of each traveler whose trip was canceled or postponed due to the pandemic. With the unprecedented changes to travel and to our lives with the Coronavirus outbreak we hope everyone will follow the CDC guidelines and stay safe and healthy. We also understand that many of you are hesitant to make new travel plans right now—which is why we want to do everything we can to help you feel more comfortable planning your future trips. One Company Refused to Refund Travelers More Than $100,000. Updating will allow you to accept Terms and Conditions, make online payments, read our itineraries, and view Dates and Prices. Hapag-Lloyd Cruises Travel Restrictions Help! In Illinois, the Travel Promotion Consumer Protection Act was created in the 1980s to safeguard against travel scams that promise too-good-to-be-true deals. Even after that Feb. 27 announcement, people already in Saudi Arabia could still travel to Mecca’s Grand Mosque, where pilgrims circle the black, cube-shaped Kaaba that Muslims around the … Grand Circle advised me to take the travel insurance insuring me that for any reason something happen on the trip or I had to cancel the trip I would receive a refund. WE CAN DREAM ABOUT TRAVEL Follow New York Times Travel on Instagram, Twitter and Facebook. You can feel fully confident retaining your travel arrangements and monies with Grand European Travel and The Travel Corporation. And you’ve helped us come out stronger. How are they allowed to keep my money? We offer the best value for solo travelers in the industry, guaranteed. COVID-19 +-I am worried about COVID-19 impacting a trip I have scheduled or plan to schedule. We’ve also cancelled all trips that operate in China and Hong Kong through the end of 2021. Grand European Travel. You raise an important point. He worked through the 55-day period when the COVID-19 pandemic closed down Northwest Wyoming’s national parks, and then endured one of the most unusual summer seasons ever with a much-reduced staff. Your safety, as always, is our #1 priority. Let’s help keep each other safe and healthy. The ongoing coronavirus outbreak has all but halted travel around the globe. Also watch for occasional promotions like two-for-one air or early booking discounts. - Peter Drucker, author and educator. O.A.T. Passengers now can cancel any voyage up to 48 hours before the sail date. 88% of our travelers are making their vacations their own with optional trip extensions, air upgrade preferences, and more. The ad blocker plugin on your browser may not allow you to view everything on this page. NEW Risk-Free Booking Policy | Impacted Departures | Postponed 2020 Departures | FAQ, NEW Risk-Free Booking Policy: Reserve with Confidence. Worldwide Discovery at Extraordinary Value Since 1958. For the best experience on our website, please disable this ad blocker. 49 were here. Airlines are sidestepping refund regulations established by the United States Transportation Department and the European Union, betting that negative press (and even class-action lawsuits) are still preferable to negative-balance bank accounts. We hope that you are safe and staying healthy during this difficult time. Debi Chalik listened in horror as Vice President Mike Pence announced at a news conference that 21 passengers aboard the Grand Princess had tested positive for coronavirus. “The folks in our hotel and lodging industry have been hit hard by the COVID-19 pandemic as folks have reduced their travel this year to help stop the spread of the virus,” said Gov. 736 were here. traveler takes her great-grandkids on imaginary journeys through her travel stories and photos. Neither cruise line includes gratuities in the price. Alaskan Discovery: Denali National Park & the Kenai Fjords; New! • Select Asia trips cancelled through 2021 Some got total refunds, while others (including you) received partial refunds or continue to wait for certain fees and sums to clear. Overseas Adventure Travel is part of Grand Circle Corporation, a family of travel companies based in Boston. Overseas Adventure Travel. Should I buy an Allianz travel protection plan to cover me in case COVID-19 impacts my trip? Translation: When they cancel your trip, they are legally required to offer you the money back. We’ve been challenged in new ways, both mentally and financially. Grand Circle Cruise Line has canceled all departures through August 31, 2020. trips and has been pressuring the company to comply with the state’s travel-seller laws. We take our responsibility to our travelers very seriously. We hope this new policy helps you begin to move forward with the travel plans you may have been dreaming of making. For that reason, we will continue sharing information and inspiration about destinations around the world. As Adam Anolik, a San Francisco- based travel-industry lawyer, explained over email, that’s why oversight — forcing a company to comply with state laws — can feel like an uphill battle. Tweaking the immortal words of Biggie: no money, mo’ problems. 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