Plane was old, and so was the IFEN The meal was Cheerios and yogurt. First class is set up with four seats per row, while the rest of the plane boasts five seats per row in a … Who gives a …. He travels about 400,000 miles a year, primarily using miles and points to enhance his first class experiences. Delta's A220-100s have 109 seats through first class, the "Comfort Plus" cabin, and the economy cabin. When it comes to domestic flights, I think it’s useful to compare the products offered by rivals. I just love your fur baby..glad your Mum takes good care of him whilst youre absent. Maybe short customers are comfortable, but I *have* to fold up a blanket (or, in Y, anything I can wad up like a jacket or scarf). They were large, clear, crisp, and easy to use both through the remote or the touchscreen. Surely United, American, BA, and other airlines that are generally considered to be below average can notice his name on a manifest. Call Delta in advance at 800-221-1212 to arrange to bring your pet on board. @ Super VC10 – that is not a fair meal comparison at all because it sounds like the entire meal was cold except for some warm bread, which certainly weren’t “fresh baked” as you imply from dough on board but rather pre-made and just warmed for 3-5 minutes. Local Pickup. They usually offer a sandwich or salad for lunch and a sandwich or cereal for breakfast. Aa is better than delta. Thanks for the domestic flight review. You can either work or leisurely browse the Internet while you’re on a long haul flight. Those needing assistance or additional time along with active duty US military were invited to board first, followed by first class and Diamond Medallion members. That attendant really went all in on making sure you had a good time onboard – I would have written to Delta to praise her. And I think that’s what it all comes down to — when we fly we just want to be treated like humans and like customers, and that’s something Delta does well. And I don’t think the problem I’ve mentioned above is exclusively a DL one. Hi Ben, I was curious to see your review of Hyatt at Logan… any plans for that? I just believe that the dichotomy between new and old crew is more obvious on DL. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. 2. Row 35, just ahead of the lavatory, also has some extra legroom. Impressive. Arrive: 11:43AM Much of this, particularly the food, the towel and the WC did not look any better than Singapore Air economy class. On most domestic flights American just offers a blanket, and no pillow, in first class. Now, airlines might not always have proper liquor license on the ground, I think they are fine up in the air. As well as review the check in. With personal seatback screens at every seat, there will be plenty of entertainment options for passengers. They also took meal orders, and addressed each passenger by name and even thanked some elite members for their business. I’m like domestic reviews – this was great. And hah, that’s exactly right re: Winston! You pre-ordered your meal, so you should have had your first choice in getting this. Parties of 2 in the First Class cabin and in any Delta One cabin with one aisle may select seats together. In Delta’s single-aisle fleet, only some versions of the Boeing 757 have more first-class seats. About 20 minutes after takeoff warm towels were distributed. It also seems like quite a lot went wrong on the flight, though I agree crew attitude makes up for a lot. Here’s a first look. Earn 75,000 Membership Rewards® points | Terms Apply. Of the “big three” US carriers, Delta is my favorite airline to fly with. Complains about review not giving what the seat pitch is even when the important part is comfort not numbers. JetBlue to JFK is a vastly better experience in Mint and in Y. I live 2.5 miles from DCA. In First Class, Delta provides you with more ways to connect and and stay powered throughout your flight. Only a small subset of the 757 fleet has these seats. What are your thoughts on a Domestic Product Comparison series? If not, letting them know the flight number, as well as what happened (mis-cater) via DM on Twitter, will get the miles in your account as well. Ha! The A350-900 will be the first fitted with the airline’s new Delta One first class suites. To finish off the trip, Ford and I flew to Tampa, both so we could see my mom, and also so we could pick up Winston, because he had spent the past couple of weeks hanging out with her. Couple things… I’m pretty sure this was an equipment change in Seattle because the original said 11″ screens and would have been an updated 738. Do you think Delta is going to announce any more service to Europe for next year? Lucky, I think you really need to take a 2019 view on United vs Delta (although I agree with your current assessment of American). Agreed. For most it’s just about convenience. What were your thoughts? However, this red-eye departing Seattle at just after 23:00 local time was marketed simply as a First Class cabin. I was in the seat in front of you. Blocked, occupied and available seats are visible for every flight in our seat maps when booking, in My Trips or on the Fly Delta app. Deputy Content Manager & Lead US Journalist - Jay’s extensive travels and experience with premium products has given him incredible insight into the wider landscape of commercial aviation. This business class seat takes the standard pairing of a fully-flat bed with direct aisle access, then kicks things up a notch by adding a sliding privacy door: a feature that many airlines don't even offer in first class. Do FA’s break the rules? I’m the dumbass. Reviews often factor in the savings of using a points-earning credit card, but not this. Which I think is totally ok in this case, nothing but praise to the FA. For those who enjoy the interior aesthetics of Delta’s large t-tail fleet, they will be pleased to find that Delta Comfort+ and Economy class on the A220 is in a 2-3 configuration. From more friendly flight attendants/pilots/ground crew, to more proactive communication, they’ve now reached parity with Delta. Depart: 8:18AM I know they are usually somewhat conservative in this area. The captain announced a flight time of 40-minutes. 1) Comfort plus often has more empty seats as Delta charges for it and does not allow self upgraders – I have been on many flights with a full F cabin, half full C+ and full economy, being in C+ is comfortable on that situation You state: “I do think it’s worth paying $139 to upgrade to First Class on a plane that you’ll be on for four hours (3hr22min block time, plus boarding starts 40 minutes before departure).”. In Comfort+, row 19 closer to the door is a great choice thanks to the excessive legroom. Note that row 36 comes with extra legroom thanks to the location of the exits. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. That takes more time and work then taking a pre-set cold tray and handing it out, as they do on LHR-CDG you cite. Delta, JetBlue, and Spirit, all fly nonstop from Boston to Tampa. We get it. Thank you, Lucky @Lucky. Required fields are marked *. Ford had the egg sandwich, which had turkey and bacon, and was served with a side of fruit and some blueberry Chobani yogurt. While this wasn’t Delta’s best plane out there, it’s ultimately the service that makes the airline. The aircraft, N828MH, left the United States for Guangzhou on January 1, 2019, and has been undergoing heavy maintenance and refurbishments ever since. Help us fund therapy sessions for black women and girls, What You Need to Know About Airline Partnerships & Alliances, The Latest Coronavirus (COVID-19) Updates & Policies, The news, resources, & information you need. Next up tablecloths were distributed, followed by drinks. Was the only done side to an otherwise good flight. Your email address will not be published. One of the reasons I don’t feel the need to switch my loyalty to Delta is because they pretty consistently price their first class reasonably, at least in the markets I’m flying. How are you today?”. She literally came by my seat three times to apologize for this. The other 757s have standard recliner-style First Class seating. I think Lucky is learning the reality of domestic flying. Yes they should be thanking you for your loyalty but that’s not a lot of bread. (Photo courtesy of Delta Air Lines) While we’re still awaiting specifics from the airline, we do know that the first class-cabin offers the largest IFE screens of any Delta domestic first class-seat. I think it’s because they don’t care as much about their customers. Please view our advertising policy page for additional details about our partners. Any flight where Winston is waiting on the other end feels as long as a Singapore to Newark flight, given how excited I am to see him. Complains about leg room and doesn’t even say what the seat pitch is. However, what consistently sets Delta apart, in my opinion, is the people and the culture of taking care of customers. What happened to the review of the Hyatt Regency Boston Harbor you said was your next installment? Mind you, these are some of DL’s more ridiculously high-priced routes in J. I’m glad you received exceptional service on your 3 hour flight from BOS to TPA; but I can’t help but imagine you encountered a less senior flight attendant. There are little things Delta does well — power ports on all their mainline aircraft, personal televisions at a vast majority of their planes, pillows and blankets, bottled water at every seat, etc. United needs a lot of improvement to train their ground staff on customer service and politeness. That, combined with foreign carriers turning off the seatbelt sign much sooner, means it is easy to serve – just take out the cold tray, put a drink on it, deliver, and then take the bread basket to the entire row. Delta starts boarding flights 40 minutes out, and sure enough at 7:38AM boarding was announced. ?• Review: Santa Marina, Luxury Collection, Mykonos• Review: British Airways A320 Business Class• Review: British Airways 777 First Class• Review: Delta Air Lines 737 First Class. Any Delta employee, management or otherwise, can easily figure out who the crew was and report her. It’s interesting to note that while American and United pre-board select elite members, the premium cabin passengers on Delta actually get to board first. I’m not sure what caused that, but I don’t believe our flight from Boston to Tampa took 73hr15min, nor did it cover 4,292 miles. This 757 configuration will also fly to the UK from Boston this summer. And, I appreciate the domestic review. That sandwich looks disgusting! Send their execs from SFO-HKG the rates are typically outrageous window seats felt Delta in advance at to. Some additional privacy an entire year think Delta is rolling in dough and ought be! 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