If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. ... All information these cookies collect is aggregated and therefore anonymous. Incidently I inadvertantly triggered a firmware update. I then had to renumber my subnets. I have all the wemo devices working fine with the app but Alexa can no longer discover them nor respond to any commands to control them. I can see that every time you select a device from within the App, Alexa sends a reportState query to our servers and we respond the same way we do for voice activated reportStates. All smart bulbs have all stopped responding to Alexa commands… Now a few of my smart plugs have stopped as well. How to Add Vivitar Lights to Alexa. However when you select the device from within the Alexa App, the App says that the server is unresponsive and shows a message saying: "Waiting for ". After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. A simple restart often solves a host of mysterious tech problems. I have five wall switches and one insight plug which were all working fine with Alexa. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Commands are working in Wyze app but in Alexa app the selected plugs and bulbs say “server is unresponsive”. How to Add a TP-Link Plug to Alexa. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. To add a new device, open the Alexa app and tap Devices > Add Device > select the device you'd like to add (like a smart switch or plug) and follow the instructions in the app. I've already done the following: "Forgotten" all devices and re-discovered through Alexa app. Alexa might seem to be unresponsive because your Echo is too far away from the router. How to Add a Vivitar Smart Outlet to Alexa. I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Move it closer to the router and see if this solves the problem. I have removed and reinstalled. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. See if restarting your Echo solves the problem of Alexa not responding. All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. 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