Hi Sean, thank you for the information. Hopefully this is a bridge firmware glitch that can be fixed ASAP. Hue uses Zigbee, and creates its own wireless network, each bulb helps link the network, so the more bulbs you have the better and stronger the Hue network is. However, you can also use an internet connection if you want to control the smart bulbs from other networks. Some of my Philips Hue lights look unreachable. If you are facing the issues related to your smart bulbs as mentioned above, there are some simple solutions that you can apply to get rid of these problems. Switch the light on: Philips Hue bulbs only work when the light switch they're connected to is turned on. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. The problem Now we can use hue: bridges: - host: 192.168.1.212 allow_unreachable: true allow_hue_groups: true again, unreachable lights (as in lights cut off power) are displayed as available, while they in fact are not. Delete and reinstall the app from the App Store. I have had them up and working for at least a year with no problem. How do we get help from hues , would be helpful if they had chat. Unable to connect to bridge. Red circled exclamation mark in the Hue app. This will give you the option to still return the actual state. Unreachable light bulbs are difficult to fix when you don’t know the possible solutions to the problem you are facing. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. When connected to a Philips Hue Bridge, the Smart Button will give you different light recipe according to the time of day, when used with White Ambiance and/or White and Color Ambiance lights. It just worked 3 weeks ago! The Hue API allows you to group lights. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. I was really disappointed. I believe the Phillips Hue lights will continue to work, even if access to the internet has been lost. Therefore in such a case, you need to use Philip’s app to turn … But, you have to connect the Bridge to your application in this regard. by using a wall switch) or it is out of the operating range of the system. How can a Hue system that has been working perfectly, suddenly begin to call bulbs unreachable? I did this on all bulbs and all working over Xmas, then just after new year, they all went again. In French, the message displayed by the App, for the Lights and accessories, is "impossible d'établir le lien". I might try deleting and re adding. Make sure that you implement them to keep the light bulbs in good reach so that you can connect them from your app with ease. Working for at least two years, now unreachable. Your Hue light may have been physically switched off (e.g. Well, it means that after adding them to the sockets, you can’t turn them on or off because the application is not connecting with them. Mine were reachable for the first hour. I can tell you all brands suffer the same issues but in my opinion Hue has the least problems. How Can I Know The IP Address of Philips Hue Bridge? If it says they are unreachable then look at the fixes above to resolve this. – White and Color Ambiance Bulbs, Does Philips Hue Need an Internet Connection to Work. Issue 3: Hue Routines can’t be triggered in Alexa before committing to a full Hue … The solution was to … The Hue API allows you to group lights. Unfortunately, there are zero third-party lights compatible with Hue’s Play sync box. If you log into the meethue website and click on the apps tab, deleting all the information associated in there will clear up many issues including the unreachable issue & issues with Alexa as well. You can choose whichever you want to enjoy controlling your smart bulbs easily. Even with the closed connections and proper working, your bulbs might sometime get unreachable for no reason at all. After the latest software update (the one that lets you control the power-on behaviour), one of my bulbs became “unreachable”. Make sure you didn't mistakenly buy a different kind of Philips bulb instead. If found just assign it to your room again and it should work as intended. How and when do I update my Hue software? I got this to have some fun over Christmas but this is nothing but frustrating. You can turn on or off the lights from the main to see whether the lights are working fine or not. There are different channels to try, so if the first choice doesn’t work then try another channel range. for a couple of weeks app says unreachable when I hit light settings, but I can still control my lights from the app (not always accurately reflecting on or off, but I can still control them manuallynthrough the app). My Hue lights have been working fine for over 2 years. Basically, when you turn on one of the Philips Hue bulbs without using the Philips Hue app or your Amazon Echo, it can cause all kinds of weird connectivity issues. These should say Philips Hue on the bulb itself. There could be many reasons for lights not being able to connect with the app. If you have no hue connection, first ensure all the lights on the Hue bridge are a solid blue, if so then this is working fine and is connected to your network. I’ve tried all of the tips to no avail. Tried all the above myself without any joy giving Phillips hue until end of month to come up with a solution to the problem, then I will be moving to another supplier, can’t guarantee I won’t do any bad advertising on social networks. Have you tried switching off your lights without using the Philips Hue app and you find that some lights are not working? Reducing the number of bulbs in this area to just 2, they work fine. Fixing the problem is as easy as switching on all your lights. If this ain’t fixable quick, they’re all going back to amazon with a filthy review. Not Turing on at specific times and then try turning them on and off through the commands... 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